UpkeepBot Terms of Service

Effective Date: February 25, 2024

1. Introduction

Welcome to UpkeepBot. We provide a platform that connects homeowners with service vendors and reminds homeowners of needed home maintenance tasks. Our services include sending reminders to homeowners and providing vendors with qualified leads.

2. Eligibility

To use UpkeepBot, homeowners must be legal adults. Vendors must be licensed and bonded professionals in the field of work they advertise.

3. Account Registration

Homeowners are required to provide their name, address, email address, and phone number. Vendors must supply a contact name, company name, company phone number, and a credit card number, which will be processed by Stripe, our third-party credit card processor.

4. User Conduct

All users must conduct themselves professionally when generating content on UpkeepBot's platform. This includes messages, reviews, and other forms of communication.

5. Content Review

UpkeepBot reserves the right to review user-generated content to ensure it meets our standards of appropriateness.

6. Payments

Vendors agree to pay UpkeepBot for leads received. The specific terms and conditions of such payments will be provided to vendors at the time of lead delivery.

7. Cancellations and Refunds

UpkeepBot is not responsible for transactions between customers and vendors. Any service disputes should be resolved directly between the two parties. Vendors may request a refund from UpkeepBot if services are not used by the customer, subject to verification by UpkeepBot.

8. Service Guarantee

UpkeepBot guarantees leads are interested in the service. Vendors can request a refund if the service is not completed, subject to our review.

9. Limitation of Liability

UpkeepBot, including its suppliers, will not be liable for any unforeseen damages at the time of agreement. Total liability for claims related to UpkeepBot is limited to $50.

10. Intellectual Property

Vendors retain all rights to their logos and trademarks, which are used solely for informational purposes on UpkeepBot's platform.

11. Termination

Users and vendors may terminate their accounts at any time. Vendor information will be retained to prevent future lead generation.

12. Modifications to Terms

UpkeepBot reserves the right to modify these terms. Users will be notified of any changes via a pop-up on the site and an email alert.

13. Governing Law

These terms are governed by the laws of the state of Florida, without regard to its conflict of law principles.

14. Contact Information

For any concerns or questions about these terms, users can contact admin@upkeepbot.com.

15. User Content License

Users grant UpkeepBot a license to use, copy, publish, and analyze content they submit. This license ends when the content is removed from our systems.

16. Copyright and Trademark Claims

Claims of copyright or trademark infringement should be directed to admin@upkeepbot.com.

17. Dispute Resolution

Any disputes arising from these terms will be resolved in the jurisdiction of Florida.

By using UpkeepBot's services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.